"The tiny client download size is perfectly suited for even slow dialup connections."
"Reboot the remote PC into Safemode with reconnection before login screen,
for those stubborn spyware programs."
"You can supply multiple technician support from a single .exe file."
"Has a toolbox feature that you can load with your own anti-virus and spyware removal tools,
all of which can be run on the remote PC with a single click."
"Keeps track of session time and auto-generates an invoice which is emailed to the
technician (and client, if desired) upon completion."