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RSS Features
The Remote Client software is compatible with...
Microsoft Windows 95, 98, ME, NT, 2000, XP, 2003, and Vista!
- Super small client download (as little as 290 KB).
- No 3rd party servers, you own all the required software.
- Robust Auto-Reconnect feature calls you back AutoMagically™ in case of internet failure.
- Collects client contact information (for billing).
- Tracks session time, even across multiple reboots and displays timer in the top-center of the client's display. No guess work on how long you spent working.
- Auto-generates an invoice for the session and emails it back to you and, or the client upon completion. New in version 1.4, the ability to completely customize your invoice and accept credit cards as payment.
- You can logon/logoff the remote user and maintain your connection.
- You can reboot the remote PC with auto-reconnect before login screen.
- Reboot the remote PC into SAFEMODE with auto-reconnect.
- Remove remote users desktop icons and desktop background to improve performace of remote connection.
- Has a custom toolbox that allows you to create self-extracting tools, that will auto-download and execute with a single click on the remote PC. Great for virus removal or system diagnostic tools.
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- Easy Client Distribution Setup wizard that makes changing your EXE file easy. Change destination addresses, and other options all with a point and click. No coding experience required.
- Once the session is complete client executable completely removes all files and programs from the client's pc, so they can breath easy and trust there are no "back doors."
- For repeat customers, you can make a request to clients running the listener component for a session. The client will then contact you automatically and hand over control. All with no open ports that could be hacked. Great for customers you deal with on a daily basis.
- You can Draw on the remote client's screen for illustration.
- Page the remote client back to the PC with the attention bell. Great for those passwords they forgot to mention.
- Rolling PIN security code can be added to client so customers must contact you before connecting.
- Video Boost mode, allows for enhanced performance, lowered CPU usage, and viewing of remote video cameras.
- RSS Tool Builder can turn most of the programs you love, into tools that can be used on the remote client's PC durning a session.
- Clients can be behind firewalls, and connect to you, no problem!
- Mac client and Linux server components available to registered users, upon request.
 
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Remote Support System is the solution you've been looking for!
RSS University!  (As of RSS 1.7)
Ever wished you could easily show others, on your own system, how to accomplish a task? Or, wished you could hold a "virtual classroom" for several
remote users, where you could demonstrate one time how to use a program? As a built-in component of Remote Support System (as of version 1.7),
RSS University enables you (the teacher) to connect with your clients (the students) as never before. You become the virtual instructor to
multiple virtual students. Also included with RSS University is the ability to connect verbally with your students via free
tele-conferencing (yep, you read it right). We have taken the necessary steps to bring you the absolute best, when it comes to remote tech support.
View Screenshots!
RSS Plugins!
- IE Toolbar Plugin
- Place a button on your client's IE toolbar that allows for instant support.
They don't even need to browse the Internet!
- Online Status Plugin
- Allows you to place code on your website that will reflect your RSS Server status!
You'll soon have the ability to select from several different "online/offline" graphics.
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- Single Click Plugin
- Like safemode reboot, Single Click Web Links are another industry first by RSS!! Replace your standard link with a special link, and your returning customers will only require ONE click to
download and run your RSS support.exe client! No more annoying browser prompts and warnings to explain!
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Upgrade to the latest version of Remote Support System, and purchase RSS Plugins
from within your registered Client Setup module.
Or, purchase plugins online by clicking here.
More plugins will be avaiable with future releases of Remote Support System. Stay tuned!
"All the features you need, at a price you can afford."
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